All articles tagged with #consumer feedback
Microsoft says Windows 11 has over 1 billion monthly users, but the mood among users is largely negative due to glitchy updates, a rapid rollout of Copilot/AI features, persistent upsells, forced OneDrive changes, and a sense that consumer needs aren’t being prioritized over enterprise concerns.
Tropicana is facing backlash over its new bottle design, which replaced the iconic carafe shape with a more generic plastic bottle, reducing the size from 52 to 46 ounces. Despite the intention to make the bottle more environmentally friendly and user-friendly, customers are unhappy, suspecting shrinkflation as prices haven't consistently dropped. Sales have declined since the redesign, but Tropicana claims changes take time and is investing in advertising to help consumers adjust. The new design lacks the distinctive character of the old bottle, leading to further dissatisfaction.
The Federal Communications Commission (FCC) is gathering data to understand why some broadband providers continue to impose data caps on consumer plans despite the exponential increase in data consumption. The FCC wants to evaluate the impact on consumers and determine whether action is required to ensure future data caps do not harm provider competition or consumers' access to services. The agency is also seeking feedback from consumers on how these data caps affect their lives and livelihood through a new Data Caps Experience Form. Commission Chair Jessica Rosenworcel believes internet access is a required service, not a luxury, for users worldwide.