Red Lobster's New Leadership Revives Chain and Responds to Customer Feedback

TL;DR Summary
A reviewer revisits Red Lobster after over a decade to try their new seafood boil, which features options like shrimp, sausage, lobster, and crab in a garlic butter sauce, served in a plastic bag. The meal is flavorful but somewhat messy, with the sausage standing out as the best component. Despite some mediocre seafood and soggy corn, the experience is highlighted by classic Cheddar Bay Biscuits. The restaurant recently exited bankruptcy and is promoting its new menu items with viral TikTok campaigns.
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- Red Lobster CEO shares about the quick reaction to the seafood boil controversy: ‘We listen intently’ TheGrio
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