"Consumer Reports: Independent Repair Shops Outshine Hyundai, Jeep, and Kia Dealers in Service Satisfaction"

TL;DR Summary
Consumer Reports' latest survey ranks Hyundai, Jeep, and Kia dealer repair shops as the worst in terms of customer satisfaction for auto repair prices, wait times, and overall service. The survey also highlights that independent repair shops received the highest scores for satisfaction with price, while dealerships tended to score lowest. Overall, consumers ranked independent repair shops the best, followed by Acura, Lexus, Mazda, Volvo, Toyota, Tesla, and Honda for dealership service.
Topics:business#auto-repair#automotive#car-dealerships#consumer-reports#customer-satisfaction#independent-repair-shops
- Hyundai, Jeep, Kia dealer repair shops score worst on Consumer Reports ranking USA TODAY
- Car owners prefer independent repair shops, chains to dealers - CR Autoblog
- Indy Shops Shine, Kia, Hyundai, Jeep Dealers Lag In Service Satisfaction Survey CarScoops
- Car Owners are Driving Past Dealerships to Independent Repair Shops AutoGuide
- Car owners flock to independent service centers to escape high prices CBT Automotive News
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