All articles tagged with #workplace ai
AI usage in the workplace is rapidly increasing, especially among knowledge workers in tech, finance, and professional services, with 45% using AI at least a few times a year and 23% weekly, though daily use remains low at 10%. Chatbots like ChatGPT are the most common AI tools, and higher company positions tend to use AI more, signaling a significant shift in how professionals work, similar to the internet's early days.
Google Cloud has launched Gemini Enterprise, an AI platform aimed at everyday workers to automate tasks and generate content, competing with Microsoft and OpenAI. The platform integrates existing technologies into a unified system, connecting with various business applications, and costs $30 per user monthly. It seeks to democratize AI access in workplaces, enabling employees to interact with enterprise data and automate workflows without coding, and is available globally in multiple languages.
The recent ChatGPT outage highlighted the widespread reliance on AI tools, with millions affected worldwide, revealing how integral AI has become in daily work and life, especially among younger users, and prompting increased interest in alternative AI platforms.
Tech companies like Amazon, Box, Salesforce, Oracle, and Microsoft are rushing to provide generative artificial intelligence (A.I.) products for businesses, aiming to enhance workplace efficiency and productivity. These products, such as A.I.-powered chatbots, code generators, document analyzers, and meeting summarizers, automate tasks and reduce paperwork. However, using generative A.I. in workplaces carries risks, including inaccuracies, misinformation, inappropriate responses, and data leakage. To address these concerns, tech companies have implemented security measures, such as not retaining company data and obfuscating sensitive information. While generative A.I. is currently used in low-risk workplace scenarios, experts emphasize the need to prepare the workforce for new skills and work types that may emerge.