Frontier Airlines CEO Calls for Crackdown on Wheelchair Service Abuse
Frontier Airlines is facing widespread abuse of its wheelchair service, with many passengers using it to skip lines and secure priority boarding despite not needing assistance. CEO Barry Biffle highlighted the issue, noting that it costs the airline $30-$35 per request and can cause delays for other travelers. The Air Carrier Access Act mandates non-discriminatory service for disabled passengers, complicating enforcement. Similar issues have been reported by other airlines like Southwest, with social media and platforms like TikTok exacerbating the problem by promoting such "travel hacks."
