Frontier CEO Demands Action on Wheelchair Service Abuse

Frontier Airlines CEO Barry Biffle criticized the widespread abuse of wheelchair services by passengers who don't need them, urging penalties similar to those for handicapped parking violations. He highlighted that on some flights, many passengers request wheelchairs for priority boarding but don't use them upon arrival, costing the airline and delaying service for those truly in need. This misuse was exacerbated by a TikTok travel hack promoting the practice.