Frontier Airlines CEO Calls for Crackdown on Wheelchair Service Abuse

TL;DR Summary
Frontier Airlines is facing widespread abuse of its wheelchair service, with many passengers using it to skip lines and secure priority boarding despite not needing assistance. CEO Barry Biffle highlighted the issue, noting that it costs the airline $30-$35 per request and can cause delays for other travelers. The Air Carrier Access Act mandates non-discriminatory service for disabled passengers, complicating enforcement. Similar issues have been reported by other airlines like Southwest, with social media and platforms like TikTok exacerbating the problem by promoting such "travel hacks."
Topics:top-news#airline-policies#frontier-airlines#priority-boarding#travel#travel-scams#wheelchair-abuse
- Frontier Airlines facing 'rampant abuse' of passengers using wheelchair service to skip lines in pre-boarding process New York Post
- Frontier Airlines says its facing 'widespread abuse' of wheelchair service Fox Business
- Frontier Airlines CEO urges crackdown of 'rampant abuse' of airport wheelchair service CNBC
- Frontier CEO urges crackdown on abuse of airport wheelchairs NBC News
- Frontier CEO claims passengers are abusing wheelchair services to skip lines CBS News
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