Entergy is providing $1 million in bill assistance to qualifying customers, offering a one-time $200 credit on their utility bill. Customers can apply online through the United Way's website, with required documentation including a photo ID and proof of income. To qualify, customers must have a total household income of up to 250% of the federal poverty level. The assistance program aims to address high bills caused by the summer's historic heat, with $100,000 allocated to Entergy's "Power with Care" program for older adults and customers with disabilities.
Memphis Light, Gas and Water (MLGW) mistakenly sent a customer a $30,000 utility bill due to ongoing meter issues, but later admitted the actual bill was around $1,100. The customer was shocked and frustrated by the response from MLGW's customer service, who initially insisted the bill was correct. MLGW acknowledged the mistake, corrected the bill to $1,105.46, and generated a new bill. The customer hopes the issue has been resolved.
An Airbnb host in South Korea was charged $640 in utilities after guests intentionally left the gas on and drove up the water usage. The host claims this was retaliation because he would not accommodate a last-minute cancellation. The couple used 120 metric tons of water and high gas usage, which added nearly $130 and over $480 to his bill, respectively. The host allegedly asked for Airbnb’s help with the high utility bill, but the company said it wouldn’t be able to help with compensation in this case.
An Airbnb host in South Korea was hit with a $640 utility bill after guests intentionally left the gas on and drove up the water usage. The couple booked the home for a long-term stay of upward of one month and ran up the bills on purpose because the host refused to accept their last-minute cancelation request. The host asked for Airbnb's help with the high utility bill, but the company said it wouldn't be able to help with compensation in this case.
An Airbnb host in South Korea was charged $640 for gas and water usage after two guests left the taps running for prolonged periods during their 25-day booking. The host believes the couple did it in retaliation for not accepting their cancellation request. The guests claimed they had contracted COVID-19 and wanted to cancel, but the host asked for proof. Airbnb refused to help cover the high utility bills, citing its AirCover protection program does not cover high utility bills.
An Airbnb host in South Korea was left with a $640 utility bill after two guests left the gas and water taps running for prolonged periods during their booking. The host believes the couple's behavior was in retaliation to him not agreeing to a cancellation request. The host tried to get Airbnb to help cover the high water and gas bills, but the platform said it was "unable to make an exception and help with compensation."
