Tag

Tipping Fatigue

All articles tagged with #tipping fatigue

society2 years ago

"The Decline of Tipping Culture: Understanding the Backlash and Changing Consumer Behavior"

There is a growing backlash against tipping as new data reveals that some service industry workers are receiving fewer tips compared to last year. The debate over tipping has sparked discussions about the appropriate amount of gratuity, with some individuals experiencing "tipping fatigue" due to excessive requests for tips. Data from payroll provider Gusto shows that service-sector workers in non-restaurant jobs have seen a 7% decrease in tips, while tips for restaurant workers have increased by 3% since last November. Factors such as inflation and the proliferation of tip prompts are contributing to people questioning the nature of tipping, with discretion being emphasized when deciding whether to tip.

business2 years ago

Self-checkout tipping causes customer dissatisfaction.

Customers are expressing frustration with the rise of digital, self-checkout kiosks that prompt them to tip at cafes, sports stadiums, and airports. Many are confused about where the money is going and whether the prompt is necessary, highlighting a phenomenon known as "tipping fatigue." While some customers are willing to add the extra fees, others feel emotionally blackmailed. Tipping has become a controversial point of debate in the US, with landlords and even Apple store employees fighting for the introduction of a tipping system. However, customers continue to tip, with total tips received by full-service and quick-service restaurants up in the fourth quarter of 2022 compared to the same period in 2021.