All articles tagged with #t life app
Starting October 30th, T-Mobile will require customers to use the T-Life app to set up payment arrangements, phasing out support via phone or in-store visits, as part of its shift to 100% app-based transactions, which may impact customers who prefer traditional methods.
T-Mobile introduced a default-on screen recording feature in its T-Life app to troubleshoot app issues, which only records within the app and can be disabled through settings. The company clarified it does not access personal data, but the lack of prior notification has raised privacy concerns.
T-Mobile's latest update to the T-Life app has enabled a screen recording feature by default, which records user activity within the app to improve user experience. The company claims this is not a privacy risk and can be turned off in settings, but many users are concerned about the default activation of such a pervasive recording tool without explicit consent.
T-Mobile's new T-Life app, designed to simplify account management, has caused customer frustration due to its complicated interface and an automatically enabled screen recording feature that raises privacy concerns, amid declining customer retention and increased competition.
The T-Mobile T-Life app has been found to secretly record users' screens by default, raising privacy concerns, especially among iOS users with iPhone 16 series. The feature is not available on all devices, and users were not informed or asked for consent, damaging T-Mobile's reputation.
T-Mobile is introducing Magenta Status, a new program offering perks to all customers, alongside the T Life app for managing services and additional perks. The perks include discounts at Hilton hotels, Live Nation shows, movie tickets, and car returns at Hertz and Dollar. The company aims to consolidate its services into the T Life app and continue T-Mobile Tuesdays alongside the new program. T-Mobile's president criticizes other companies for rolling back loyalty programs, and the company plans to promote the new program during the Super Bowl.