T-Mobile Mandates T-Life App for Payment Arrangements, Raising Accessibility Concerns

TL;DR Summary
Starting October 30th, T-Mobile will require customers to use the T-Life app to set up payment arrangements, phasing out support via phone or in-store visits, as part of its shift to 100% app-based transactions, which may impact customers who prefer traditional methods.
Topics:technology#business#customer-service#digital-transformation#payment-arrangements#t-life-app#t-mobile
- T-Mobile Will Now Force The T-Life App When Doing Payment Arrangements The Mobile Report
- T-Mobile closes another door, creating a hurdle for customers PhoneArena
- T-Mobile’s emergency payments system is going online-only 9to5Google
- T-Mobile is switching up how it handles payment arrangements Android Authority
- T-Mobile Mandates T-Life App for All Payment Arrangements, Raising Accessibility Concerns WebProNews
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