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Printer

All articles tagged with #printer

technology1 year ago

"HP's Monthly Printer Subscription: The All-In Plan"

HP has launched a printer subscription service called the "HP All-In Plan," offering three printer options with automatic ink delivery and 24/7 customer support. However, the subscription costs vary based on the printer and monthly page allowance, with additional charges for exceeding the limit. Users must keep the printer connected to the internet at all times, and HP reserves the right to monitor and share non-personal data with ad partners. The service raises concerns about privacy and potential costs, making it a questionable choice for consumers.

technology1 year ago

HP Introduces Monthly Printer Subscription Service

HP has introduced the All-In Plan, a printer subscription service that offers a limited number of printed pages per month for a monthly fee with a two-year commitment and potential overage charges. Customers can choose from three printer models and enjoy benefits such as free ink and round-the-clock support. However, after the initial 30-day period, customers are locked into the subscription and may face cancellation fees if they want to opt out.

technology1 year ago

HP Introduces Monthly Printer Rental Subscription Plan

HP has introduced the HP All-In Plan, a printer rental subscription program aimed at addressing the frustrations of owning and maintaining a printer. The program offers a new printer, ink, and 24/7 support, with the option to upgrade after two years. However, the subscription starts at $6.99 per month with a limit of 20 pages, and additional pages incur extra costs. Subscribers are locked into a two-year commitment, and early cancellation fees apply. This move comes after HP's acknowledgment of customer frustrations and amidst class-action lawsuits over ink cartridge restrictions.

technology2 years ago

HP CEO Defends Bricking Third-Party Ink Printers Due to Malware Threat

HP is pushing firmware updates to its printers, bricking them if they use third-party ink cartridges, claiming it's to protect users from viruses. However, security experts find this claim implausible, suggesting it would require a nation-state attack. HP is facing a class action lawsuit for deploying the bricking code without informing printer buyers and effectively creating a monopoly in the aftermarket for replacement cartridges.

technology2 years ago

"HP CEO's James Bond-Style Ink Cartridge Hack"

HP CEO Enrique Lores suggested that third-party ink cartridges could potentially carry viruses that could infect printers and spread to networks, justifying the company's controversial practice of bricking printers with non-HP ink. This comes amid a lawsuit alleging that HP did not inform customers about firmware updates that blocked non-HP ink cartridges. HP's bug bounty program supported the claim, and the company aims to drive recurring revenue through ink sales and eventually transition to a subscription-based printing model.

technology2 years ago

"HP CEO Advocates James Bond-Style Hack for Ink Cartridges"

HP CEO Enrique Lores suggested that ink cartridges could be used to hack printers, citing a bug bounty program's findings. While HP insists on using Dynamic Security to prevent third-party ink use, cybersecurity professionals are skeptical of the practicality and scale of such attacks. HP's evidence comes from its bug bounty program, which found a theoretical vulnerability in third-party ink cartridges, but there's no evidence of such hacks occurring in the wild. Despite HP's concerns about ink cartridge security, cybersecurity experts believe that the majority of consumers and businesses shouldn't be overly worried about ink cartridges being used to hack their machines.

technology2 years ago

"HP CEO Warns Customers: Using Non-Company Supplies a Risky Move"

HP CEO Enrique Lores stated that customers who don't use the company's supplies are a "bad investment," emphasizing the importance of protecting HP's intellectual property. HP has faced criticism for its ink subscription model and policy of preventing the use of third-party cartridges, with a class-action lawsuit alleging that a firmware update disabled printers using non-HP cartridges. Lores defended the company's actions, warning of potential issues and security risks associated with non-HP cartridges, while also expressing a long-term objective of making printing a subscription service. This stance aligns with previous statements from HP executives about "locking" customers into its products.

technology2 years ago

Windows Update Bug: HP Printer Bloatware Installed Automatically

Windows users are reporting that HP printer bloatware is automatically installing itself on their computers, even if they don't have any HP gear. This bloatware, which is the entry point to a subscription service for ink, has caused HP to acquire a reputation for bad behavior. Microsoft has confirmed that the issue is related to the Microsoft Store but has not provided any workarounds or temporary fixes. Users are advised to uninstall the HP Smart App if they do not use HP printers.

technology2 years ago

"Bringing Pro Features Home: HP Color LaserJet Pro 4301fdw Review"

The HP Color LaserJet Pro 4301fdw is a high-speed, all-in-one printer with excellent print quality and easy setup. It features two paper trays and reliable operation, making it suitable for home offices or small businesses. However, the color cost per page is average, and it does not support borderless printing. Priced at $599, it offers fast performance and low long-term expenses, but may be more suitable for busy offices rather than home use.

technology2 years ago

Canon Urges Users to Securely Erase Wi-Fi Settings Before Disposing of Printers

Canon is warning printer users that factory resets do not automatically wipe sensitive Wi-Fi settings, potentially leaving them vulnerable to unauthorized access. Users are advised to manually delete these settings before selling, discarding, or getting their printers repaired. Canon has provided instructions for resetting the settings on various printer models to ensure the removal of sensitive information.

technology2 years ago

HP OfficeJet printers bricked by recent firmware update.

A recent software update released by HP for its OfficeJet printers is causing some of those devices to become unusable, with affected printers displaying a blue screen with the error code 83C0000B. HP has acknowledged the issue and is working on a fix, but for now, affected customers are advised to disconnect their printer from the internet to prevent the buggy update from downloading. This is not the first time an HP software update has caused problems for customers, with a previous update causing printers to not work with third-party ink cartridges.