"HP CEO Warns Customers: Using Non-Company Supplies a Risky Move"
HP CEO Enrique Lores stated that customers who don't use the company's supplies are a "bad investment," emphasizing the importance of protecting HP's intellectual property. HP has faced criticism for its ink subscription model and policy of preventing the use of third-party cartridges, with a class-action lawsuit alleging that a firmware update disabled printers using non-HP cartridges. Lores defended the company's actions, warning of potential issues and security risks associated with non-HP cartridges, while also expressing a long-term objective of making printing a subscription service. This stance aligns with previous statements from HP executives about "locking" customers into its products.