"Uber introduces new features for phone bookings and teen riders"
Uber riders can now request or schedule a ride over the phone without using the app. The service will be available in English and Spanish across the US starting May 17. Customers can dial 1-833-USE-UBER to book a ride on-demand or schedule one ahead of time. An agent will take the rider's name and credit card information, which will be connected to an existing account or a new account created associated with the rider's phone number.