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Mobile Orders

All articles tagged with #mobile orders

business1 year ago

Starbucks to Restart Union Talks Amid Store Challenges

Starbucks is resuming union negotiations with its baristas amid a challenging quarter marked by declining sales and traffic. CEO Laxman Narasimhan acknowledged the need for improvements in store operations, including staffing, scheduling, and equipment upgrades, which align with union demands for better working conditions. The company aims to enhance service speed and customer experience, with new initiatives like the Siren System and expanded mobile app access. Former CEO Howard Schultz also emphasized the importance of focusing on in-store operations to address ongoing challenges.

via CNBC|
#business#ceo-laxman-narasimhan#mobile-orders
technology2 years ago

Fast food chains use apps to track customers' location for faster service.

McDonald's and Chick-fil-A are using geofencing technology to track the locations of customers who place mobile orders, allowing staff to start preparing their meals when they are close to the restaurant. This reduces wait times and ensures that the food is still hot and fresh when customers arrive. McDonald's is currently piloting this feature, while Chick-fil-A is rolling it out this summer. The fast-food industry is adapting to the growing trend of off-premise consumption, with more people ordering food online or for take-out.

via Business Insider|
#chick-fil-a#customer-service#geofencing
technology2 years ago

Wendy's experiments with underground robot delivery for mobile orders.

Wendy's is partnering with Pipedream, a hyperlogistics company, to test an underground robot delivery system that will bring digital orders to designated parking spots in seconds. The fully electric underground system will connect the Wendy's kitchen to an instant pickup portal outside of the restaurant, where autonomous robots will carry the orders through an underground delivery system to car-side pickup portals. The system is expected to streamline digital order pick-up points and improve speed of service and accuracy for mobile orders.

via USA TODAY|
#mobile-orders#pipedream#robot-delivery