
AI Needs Humans in the Loop to Preserve Workplace Wisdom
A Smartsheet-commissioned global survey finds Gen X (67%), Millennials (66%), and Gen Z (84%) fear AI replacement within five years, and 92% of Gen X say they must gain AI skills to stay relevant. The bigger risk is the loss of institutional knowledge as experienced professionals retire, since AI can misinterpret data and lacks the nuanced judgment built from decades of experience. The answer is a strong human-in-the-loop: teach, debug, and customize AI with knowledge graphs and governance so AI outputs reflect context and support decision-making rather than replace humans.



