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Hp Smart App

All articles tagged with #hp smart app

technology2 years ago

Microsoft's Surprising Solutions for Fixing Printer Issues

Microsoft has released the Printer Metadata Troubleshooter Tool to fix a bug that installed the HP Smart app without permission and renamed printers to be listed as HP devices. The tool uninstalls the app and restores the correct printer names and icons. However, users need to download and install the tool, and apply the fix using Command Prompt as an administrator, which has raised concerns about the need for a separate tool and the reliance on Command Prompt to fix a Windows bug.

via Windows Central|
#command-prompt#hp-smart-app#microsoft
technology2 years ago

Microsoft's Troubleshooter Tool Resolves Windows Printer Issues and HP Smart App Glitches

Microsoft has released a troubleshooter tool to address an issue where the HP Smart app would automatically install on Windows after renaming all printers to HP LaserJet M101-M106. The tool restores previously downloaded model information and icons, removes incorrect metadata, and uninstalls the HP Smart application if necessary. Windows admins and affected users can download the troubleshooter from the Microsoft Download Center and run it with admin privileges. Microsoft advises that it may take a few hours for the changes to take effect.

via BleepingComputer|
#hp-smart-app#microsoft#printer-issues
technology2 years ago

Windows 11 Update Renames Printers to HP LaserJet Without Permission, Confirms Microsoft

Microsoft has confirmed that the HP Smart app is being installed on some Windows 11 and Windows 10 PCs without permission, and printers are being renamed as HP printers regardless of their actual manufacturer. While printing functionality is not affected, Microsoft is investigating the issue and will provide a fix when available. The bug only affects PCs with access to the Microsoft Store, and professional users may be less impacted as many organizations disable access to the store.

via Windows Central|
#bug#hp-smart-app#microsoft
technology2 years ago

Microsoft Confirms Windows Bug Renaming Printers to HP LaserJet and Installs HP Smart App Without Permission

Microsoft has confirmed a bug that automatically renames all printers on Windows systems to HP LaserJet M101-M106, causing the HP Smart app to install on affected devices. Users have reported this issue, which affects Windows 10 and Windows 11, on Microsoft's community website and social networks. Microsoft clarified that devices without access to the Microsoft Store should be unaffected. While printing processes are not expected to be affected, users may encounter an error message when trying to open a printer. Microsoft is investigating the issue and advises affected users to contact support for assistance.

via BleepingComputer|
#hp#hp-smart-app#microsoft
technology2 years ago

Windows Update Glitch Renames Printers to HP M101-M106

A recent Windows 10 and 11 update is causing printers to be renamed to "HP LaserJet M101-M106" regardless of their actual brand. This bug appeared after HP pushed its latest metadata to Windows Update, causing other printers to be mislabeled as HP LaserJet printers. As a result, the HP Smart App has been installed on users' PCs without their consent. Microsoft has removed the faulty metadata from Windows Update, allowing clean installs to restore the original printer names and prevent the HP Smart App from re-downloading.

via Slashdot|
#bug#hp#hp-smart-app