Airbnb is banning the use of indoor security cameras in its guest homes globally, effective April 30, in an effort to prioritize privacy and simplify its policy on security cameras and other devices. The company had previously allowed indoor security cameras in common areas if they were disclosed in listings, but complaints about hidden cameras prompted the change. Outdoor security camera rules will also be tightened, with hosts required to disclose their locations, while doorbell cameras and noise decibel monitors will still be permitted for home security and party detection.
Actor Tyrese Gibson is being sued by an Airbnb property owner for allegedly causing damage to the rental property through excessive alterations, including altering electrical panels, adding unauthorized electrical outlets, and painting a marble fireplace. The property manager claims that Tyrese made permanent changes despite stating they were temporary, and also attempted to remove banana trees and drill holes in the property's gate and exterior. The homeowner is seeking over $25,000 in damages. Tyrese denies the claims and is seen on video downplaying the changes he made.
Airbnb CEO Brian Chesky acknowledges that the company's rapid growth has led to foundational issues and mounting complaints from users. Chesky is focused on fixing these issues and improving the platform's core service, including transparent pricing and better customer service. Airbnb has been making small updates and improvements to address these problems, such as removing hidden fees and improving search functionality. Chesky advises hosts to lower their prices to be more competitive with hotels and attract more bookings. Despite the challenges, Chesky is optimistic that these changes will lead to a better service and plans to introduce new features in the future.
