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Dollar5 Credit

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businesstelecommunications1 year ago•2 min saved

"AT&T Provides $5 Credit and Reimbursement for Customers Affected by Network Outage"

AT&T will provide a $5 credit to customers affected by a recent widespread outage, with CEO John Stankey stating that the credit covers the cost of "essentially a full day of service." The outage, which lasted about seven hours, prompted the company to take action to address customer backlash and potential impact on revenue, leading to a 1% drop in AT&T's shares. Regulatory reviews and investor concerns about the credit's impact on revenue are also being closely watched.

via Yahoo Finance|

#atandt #businesstelecommunications #customer-impact

business-telecommunications1 year ago•2 min saved

AT&T's $5 Credit for Service Outage Sparks Customer Conversation

AT&T offers a $5 credit to customers affected by a recent service outage, but many find it insufficient, especially considering the 12-hour disruption. The credit, based on the "average cost of a full day of service," will be applied over 1-2 billing cycles, leading to criticism on social media for being too little and taking too long. The company's response has sparked widespread backlash, with some customers expressing frustration and disbelief at the perceived lack of compensation, while others question the delay in crediting such a small amount.

via Gizmodo|

#atandt #business-telecommunications #customer-compensation

technology1 year ago•0 min saved

AT&T Offers $5 Credit to Customers Affected by Network Outage

AT&T has announced that it will provide $5 in credit to affected customers as compensation for a recent cellphone network outage, with the credit being applied to their accounts within two billing cycles. The outage, which was attributed to a coding error and not a cyberattack, disrupted service for thousands of users across the U.S. AT&T clarified that the credit does not apply to certain types of accounts and prepaid customers will have alternative options available to them.

via NPR|

#atandt #cellphone-network-outage #coding-error

technology1 year ago•0 min saved

AT&T Offers $5 Credit to Customers Affected by Network Outage

AT&T will provide $5 credits to affected customers following a recent cellphone network outage, with the credits appearing on their accounts within two billing cycles. The compensation does not extend to AT&T Business, prepaid service, or Cricket customers, but options will be available for prepaid users impacted by the outage. The company attributed the incident to a coding error and ruled out a cyberattack as the cause.

via The Associated Press|

#atandt #cellphone-network-outage #coding-error

businesstech1 year ago•2 min saved

"AT&T Customers to Receive $5 Credit After Network Outage"

AT&T is offering a $5 credit to customers impacted by a nationwide cellphone service outage, which occurred due to a software update. However, some customers are expressing dissatisfaction, stating that the credit does not adequately compensate for their losses, with one user calling it a "joke." AT&T has apologized for the outage and stated that the credit is meant to compensate for the inconvenience experienced, but some customers feel it falls short, especially considering the potential impact on emergency calls.

via Business Insider|

#atandt #businesstech #cellphone-outage