Businesstelecommunications News

"AT&T Provides $5 Credit and Reimbursement for Customers Affected by Network Outage"

AT&T will provide a $5 credit to customers affected by a recent widespread outage, with CEO John Stankey stating that the credit covers the cost of "essentially a full day of service." The outage, which lasted about seven hours, prompted the company to take action to address customer backlash and potential impact on revenue, leading to a 1% drop in AT&T's shares. Regulatory reviews and investor concerns about the credit's impact on revenue are also being closely watched.