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Cellphone Network Outage

All articles tagged with #cellphone network outage

technology1 year ago

AT&T Offers $5 Credit to Customers Affected by Network Outage

AT&T has announced that it will provide $5 in credit to affected customers as compensation for a recent cellphone network outage, with the credit being applied to their accounts within two billing cycles. The outage, which was attributed to a coding error and not a cyberattack, disrupted service for thousands of users across the U.S. AT&T clarified that the credit does not apply to certain types of accounts and prepaid customers will have alternative options available to them.

technology1 year ago

AT&T Offers $5 Credit to Customers Affected by Network Outage

AT&T will provide $5 credits to affected customers following a recent cellphone network outage, with the credits appearing on their accounts within two billing cycles. The compensation does not extend to AT&T Business, prepaid service, or Cricket customers, but options will be available for prepaid users impacted by the outage. The company attributed the incident to a coding error and ruled out a cyberattack as the cause.