Tag

Customer Preferences

All articles tagged with #customer preferences

business1 year ago

"Panera Bread Unveils Largest Menu Overhaul with 9 New Items and Cheaper Sandwiches"

Panera Bread is revamping its menu to focus on breakfast and lunch offerings, acknowledging the need for more budget-friendly options in a time of high inflation. The new menu will feature nine new items and enhancements to existing salads and sandwiches, with a focus on attracting budget-conscious customers. The chain is also aiming to streamline operations for its bakery-café teams and has yet to remove its "Charged Lemonade" despite scrutiny.

business2 years ago

"Target's Innovative Self-Checkout Policy Revolutionizes Shopping Experience"

Target is testing a new policy in select stores that restricts self-checkout lines to 10 items or less, requiring customers with more items to use full-service lanes with cashiers. The company aims to reduce wait times and gain insights into customer preferences, stating that merchandise losses were not a factor in testing the new policy.

business2 years ago

"Target's New Self-Checkout Policy Undergoes Testing Phase"

Target is testing a new self-checkout policy by restricting self-checkout to customers buying 10 items or fewer, while those buying more are required to use full-service lanes with cashiers. The test aims to shorten wait times and understand shoppers' preferences. Target has seen a 6% increase in customers using full-service cashier lanes since the changes. Retailers are finding that self-checkout machines can be slow, unreliable, and impersonal, erasing potential labor savings. Additionally, retailers with self-checkout experience higher loss rates compared to full-service cashiers due to intentional shoplifting and customer errors. Target attributes its merchandise losses to theft, including petty shoplifting and organized criminal groups.

automotive2 years ago

Ford's EV Struggles Lead to Embrace of Hybrids

Ford Motor Co. plans to introduce more hybrid models as it faces widening losses on its electric vehicles (EVs). CEO Jim Farley stated that the popularity of hybrid systems, particularly in the F-150 pickup and Maverick pickup, has surprised the company. Ford aims to leverage the efficiency of hybrid systems for specific duty cycles while adding new capabilities through battery technology. The decision to focus on hybrids aligns with customer preferences and allows Ford to offer an in-between option for power-hungry but EV-wary drivers. Despite the emphasis on hybrids, Ford remains committed to its EV push, although the ramp-up may take longer than anticipated.