Tag

Customer Choice

All articles tagged with #customer choice

energy2 years ago

Empowering Customers: PSC Allows Choice in Gas Regulator Installation

Baltimore Gas and Electric (BGE) customers in Maryland now have the option to decide whether to have high-pressure gas regulators installed on the exterior or interior of their single-family homes, according to a ruling by the Maryland Public Service Commission. This comes after BGE faced criticism for installing the regulators on historic homes in Federal Hill. A temporary restraining order has been extended, preventing BGE from installing new external gas regulators. The commission's order also states that utilities cannot terminate service for customers who decline an exterior installation, as long as it does not violate state or federal law or compromise safety.

technology2 years ago

EU Passes Law Mandating Replaceable Phone Batteries

The EU has voted to bring back replaceable phone batteries, giving customers the option to choose. The move comes after years of manufacturers prioritizing thinness over functionality, resulting in the removal of features and a lack of innovation in mobile phones. The availability of swappable batteries has been limited in recent years, but the EU's decision could lead to a shift in the industry's approach to design.