All articles tagged with #customer care
Wegmans Food Markets is recalling its Italian Classics Uncured Pepperoni due to potential metal contamination. Customers can return the product for a refund and contact Wegmans Customer Care for more information.
SmileDirectClub, the company that sold clear dental aligners directly to consumers, has announced the shutdown of its global operations and halted its teeth-aligner treatments. Existing customers are left with unanswered questions and limited support. The company is not providing customer care and details about possible refunds are scarce. Dental organizations and orthodontists have raised safety concerns about "direct-to-consumer" dentistry. SmileDirectClub filed for bankruptcy in September 2022 and was unable to find a partner to keep the company afloat. Existing customers are advised to consult their local dentist or orthodontist for further treatments. It is uncertain if customers will receive compensation, and those who signed up or made payments after the bankruptcy filing may be prioritized. Dental associations caution against direct-to-consumer aligners, emphasizing the importance of professional supervision and monitoring for proper oral care.
SmileDirectClub, the struggling teeth-straightening company, has announced the immediate shutdown of its global operations after filing for bankruptcy protection. Existing customers are left in limbo as aligner treatment and customer care support are no longer available. Customer orders that haven't shipped yet have been canceled, and the "Lifetime Smile Guarantee" is no longer valid. Smile Pay customers are still expected to make payments, causing confusion and frustration. The company, which once aimed to revolutionize the oral care industry, faced legal battles and financial difficulties, leading to its downfall.
SmileDirectClub, the mail-based orthodontics services company, has announced the immediate winding down of its global operations after failing to find investors. This news is likely to be unwelcome for customers who will still have to make payments despite no longer being able to receive aligners or customer care. The company has canceled its lifetime guarantee and all outstanding orders for aligners, but customers on the SmileyPay Plan are still expected to make monthly payments. Refunds and next steps for customers will be determined during the bankruptcy process. SmileDirectClub, which went public in 2019, faced criticism from dentists and orthodontists for its practices, and as a publicly traded company, it never turned a profit and accumulated significant debt.
Samsung Electronics America has been ranked #1 in customer satisfaction for 5G mobile devices in the USA by the American Customer Satisfaction Index Survey. Samsung's 5G phones were ranked #1 for overall quality, product quality, and service quality. Samsung has grown its Care network in the USA to support its customer base nationwide, which now consists of over 10,000 Samsung Mobile certified repair technicians, more than 2,000 same-day Authorized are locations, over 700 UBreakiFix locations, and 200+ same-day service Best Buy stores nationwide.
Walmart has filed a lawsuit in federal court to terminate its credit-card partnership with Capital One, citing the bank's failure to meet critical standards for customer care. The two companies entered into a contract in 2018 that made Capital One the sole issuer of Walmart's private label and co-branded credit cards.