All articles tagged with #consumer frustration
The ongoing Disney blackout on YouTube TV has caused sports fans to miss key broadcasts, with critics like Big Cat from Barstool accusing ESPN of complicating access to sports content to boost their new app and streaming services, ultimately frustrating consumers who just want easy access to sports.
China's electric vehicle market is experiencing a fierce price war, leading to significant price drops for EV models and financial crises for some companies. Consumers are frustrated by the rapid depreciation of their recently purchased vehicles and the uncertainty surrounding after-sales services and software maintenance. The government's withdrawal of purchase subsidies and the aggressive price competition among carmakers have contributed to the industry's transition from rapid growth to consolidation. As a result, only a fraction of the numerous Chinese electric car brands are expected to remain financially viable by 2030.
A new report from Deloitte reveals that the average American household now spends $61 a month on streaming services, with half of respondents willing to cancel a subscription if prices increase by $5. Consumers are increasingly frustrated with the rising costs, password crackdowns, and ad injections, as well as the lack of improvement in streaming service algorithms. This has led many to question whether streaming is still a good deal compared to traditional cable packages, with 75% of Gen Z and millennials expressing a desire for a way to combine multiple streaming services for easier content access.
Consumers are becoming increasingly stingy with their tips due to the growing number of establishments requesting gratuities. Service-sector workers in nonrestaurant leisure and hospitality jobs saw a 7% decrease in average hourly tips, from $1.38 to $1.28, according to an analysis of small and medium-size businesses. Despite consumer frustration, the tipping culture is unlikely to disappear in the U.S. anytime soon.