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Ceo Apology

All articles tagged with #ceo apology

business7 months ago

Bark Box CEO apologizes over PRIDE collection comment

BarkBox CEO Matt Meeker apologized after a leaked internal message compared the company's Pride products to hypothetical MAGA-themed items, calling both 'politically charged.' The company confirmed the message's authenticity, stated it does not reflect their values, and announced they will donate 100% of revenue from this year's Pride collection. The incident reflects a broader trend of retailers scaling back diversity initiatives amid political pressures.

via Business Insider|
#barkbox#business#ceo-apology
technology1 year ago

AT&T Offers $5 Credit to Customers Affected by Network Outage

AT&T is offering a $5 bill credit per account to customers impacted by the major network outage on Thursday, with the credits to be automatically applied within two bill cycles. The carrier's CEO apologized for the outage and stated that steps are being taken to prevent future occurrences. AT&T attributed the outage to an incorrect network expansion process and clarified that it was not a cyber attack. The U.S. government is investigating the incident, which affected tens of thousands of customers.

via MacRumors|
#atandt#ceo-apology#compensation
business2 years ago

Kyte Baby CEO Issues Apologies After Firing Employee for Requesting Remote Work from NICU

The CEO of baby clothing brand Kyte Baby issued two apologies to a former employee, Marissa Hughes, who was fired after requesting to work remotely from the neonatal intensive care unit where her adopted premature son was being cared for. Hughes and her husband adopted their son Judah after facing multiple pregnancy losses and IVF. The CEO admitted to being insensitive and selfish in denying Hughes' request and offered to continue paying her as if she were working remotely until she's ready to return. The couple received support from the baby care industry and raised over $48,000 through a GoFundMe to cover adoption expenses.

via Daily Mail|
#adoption#business#ceo-apology
business2 years ago

United CEO's Private Jet Apology Amid Flight Cancellations and Compensation Offers

United Airlines CEO Scott Kirby apologized for taking a private plane while thousands of United passengers were stranded due to flight cancellations. Kirby acknowledged that his decision was insensitive to customers and apologized to both customers and team members. United has canceled nearly 3,000 flights this week, with disruptions primarily at Newark Liberty International Airport. The airline's operation has improved since midweek, but United is still leading in canceled flights among U.S. carriers. Passengers have expressed frustration on social media, and unions have criticized United's management for poor planning and lack of crew schedulers.

via The Colorado Sun|
#business#ceo-apology#customer-service
business2 years ago

United CEO's Private Jet Apology Amid Flight Cancellations and Stranded Passengers

United Airlines CEO Scott Kirby has apologized for chartering a private jet to fly to Denver while the airline canceled thousands of flights, leaving passengers stranded. Kirby acknowledged that his decision was insensitive to customers and apologized to both customers and team members. United Airlines faced significant delays, cancellations, and reroutes due to bad weather, with some passengers waiting in line for customer service for 15 hours. The Department of Transportation noted that United fared worse than other carriers, possibly due to its heavy reliance on its Newark hub.

via USA TODAY|
#business#ceo-apology#customer-dissatisfaction