All articles tagged with #bt
BT CEO Allison Kirkby warns that advancements in AI could lead to further job reductions beyond the planned 55,000 cuts by 2030, as AI's full potential may enable the company to become even smaller. This reflects a broader trend of AI-driven automation impacting white-collar employment across industries.
Ikea, BT, and 128 other companies are urging COP28 to establish a timeline for phasing out the use of fossil fuels. These companies are pushing for a clear plan to transition to renewable energy sources in order to combat climate change and promote sustainability.
BT, the UK's largest broadband and mobile provider, is set to cut up to 55,000 jobs by 2030, with up to a fifth of those cuts coming in customer services as staff are replaced by AI. The move comes as the company continues to expand its fibre network and moves away from copper, with newer, more efficient technology meaning fewer people will be needed to serve customers in future. The majority of the cuts will come in the UK, where BT has around 80,000 employees, and the company has said it will have a "much smaller workforce" by the end of the decade.