The Tipping Dilemma: Americans Struggle with New Norms

A new study by the Pew Research Center reveals that Americans are divided and confused about tipping practices in the United States. Many dislike recent trends such as added service fees and suggested tipping amounts. The study found that 72% of people believe tipping is expected in more places today than it was five years ago, while 72% oppose service charges. There is also confusion about when and how much to tip, with 34% finding it difficult to know whether to tip and 33% unsure about how much to tip. The survey also highlights that Americans have different views on tipping, with 29% considering it an obligation, 21% seeing it as a choice, and 49% saying it depends on the situation. Advances in technology have contributed to the uncertainty, and there is a lack of consensus on tipping rules. Additionally, the survey reveals that many Americans are not generous tippers, with 57% saying they would tip 15% or less for average food and service at a restaurant.