Sony Analyzes Concord's Short-Lived Launch and Lessons Learned

TL;DR Summary
Sony's president Hiroki Totoki discussed the failure of the live service game Concord, which was shut down shortly after launch. He emphasized that Sony is still learning about live service games and highlighted the need for better internal evaluation and user testing processes. Totoki also mentioned organizational challenges and the importance of selecting optimal launch windows to avoid cannibalization. The company aims to apply lessons from both successful and unsuccessful launches, like Helldivers 2, to improve future game development and management.
- Sony president reflects on why Concord failed Video Games Chronicle
- Sony on Concord's failure: "With new IP, you don't know the result until you actually try it" GamesIndustry.biz
- An Update from PlayStation Studios Sony Interactive Entertainment
- Sony reflects on Concord's failed launch and removal after two weeks Eurogamer
- Sony Talks Concord's Failure And The Hard Lessons Learned From It GameSpot
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