Healthcare Facilities in Eastern Connecticut Experience IT System Crisis, Disrupting Patient Operations

Eastern Connecticut Health Network hospitals, including Manchester Memorial Hospital and Rockville General Hospital, are experiencing systemwide IT complications, leading to the closure of various services and locations. Emergency departments are diverting patients for 2 hours, and other affected areas include urgent care centers, outpatient laboratories, imaging centers, behavioral health services, and primary and specialty care locations. There is currently no information on when the IT systems will be fixed. ECHN team members are contacting patients whose care appointments may be impacted.