Lawsuit Exposes UnitedHealth's AI Denying Care to Elderly Patients

Two families have filed a lawsuit against UnitedHealth Group, alleging that the insurance company used artificial intelligence (AI) to deny or shorten rehabilitation stays for two elderly men, resulting in harm. The families argue that the AI program made "rigid and unrealistic" determinations about patients' recovery needs, overriding doctors' recommendations. They claim that the AI program had a high error rate, and the majority of patient claim denials were overturned through appeals. The lawsuit seeks class-action status and accuses UnitedHealth of prioritizing profits over patient care. Similar lawsuits have been filed against other companies using AI in healthcare.