"Duke Energy Issues Apology, Encourages Durham Residents to Submit Claims"

Duke Energy apologizes for power outages in east Durham, denying any equity issue despite affecting mainly Black and Hispanic households. Residents express frustration over spoiled food and financial losses, with some calling for bill credits. The company provided breakfast and grants to affected communities and organizations, urging residents to file claims for food loss. Durham Mayor is investigating the matter while Duke Energy insists the outage was an unfortunate coincidence due to maintenance work.