Alabama Power Customers Express Outrage Over Doubled Bills

Alabama Power customers are expressing dissatisfaction and concern over significantly higher than normal power bills following a cold front in January. Some customers, such as one woman in Clay, are perplexed by the substantial increase in their bills despite using gas furnaces and heat pumps. Alabama Power attributes the surge in bills to increased electricity usage during the cold wave and encourages customers to explore payment options and support programs. The company has also committed to not disconnecting customers due to non-payment through March 15th.