"Alabama Power Bills Spark Outcry and Petition as Customers Claim Doubled Charges"

The Alabama Public Service Commission has responded to complaints about high power bills, attributing the increase to extreme weather and inflationary pressures, rather than rate hikes. The commission stated that actual billing errors are extremely rare and encouraged customers to reach out for assistance if concerned about their bills. They also mentioned upcoming discussions about providing more flexibility for consumers to meet their billing obligations and assured that power disconnections due to nonpayment will be delayed until after March 15.