All articles tagged with #workplace automation
Anthropic has introduced new features to its Claude chatbot to help businesses automate and standardize workplace tasks, including reusable 'skills' that integrate with popular tools and are now portable across platforms, aiming to improve productivity and consistency in enterprise AI adoption.
A report from MIT’s Project NANDA reveals a significant 'shadow AI economy' where employees widely use personal AI tools for work, often bypassing official enterprise AI initiatives, which are struggling to deliver impact. Despite heavy investments, most companies see little return from formal AI projects, while employee-driven AI use is more flexible, immediate, and effective for simple tasks, creating a divide in AI adoption and perception in the workplace.
Generative AI could have the biggest impacts on high earners, particularly those in knowledge work involving decision-making and collaboration, according to a McKinsey report. Recent iterations of generative AI have focused on improving cognitive skills, which could automate work activities that consume between 60% and 70% of employees' time. However, workers may need help retraining to move to different work activities or even another job. The report also suggests that generative AI could act as a "virtual expert" to help workers quickly access internal information.