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The Points Guy

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travel2 years ago•4 min saved

The Points Guy's 2023 US Airline Rankings: Delta Takes the Top Spot, Frontier Falls to Last Place.

Delta Air Lines has been named the best US airline for the fifth year in a row by The Points Guy's annual ranking, which evaluates factors such as reliability, mishandled baggage, and the passenger experience. Alaska Airlines, United Airlines, and American Airlines also scored high, but Delta's overall score dropped by nearly 6% over last year. Frontier Airlines took last place, while Southwest Airlines fell three spots after its winter meltdown.

via Business Insider|

#airline-rankings #delta-air-lines #passenger-experience

travel2 years ago•2 min saved

The Points Guy's 2023 U.S. Airline Rankings and Flyer Complaints

Delta Air Lines has been named the best U.S. airline of 2023 by The Points Guy for the fifth year in a row, despite a slight drop in its score compared to last year. The ranking takes into account factors such as reliability, affordability, loyalty programs, and customer experience. United Airlines ranked second, followed by Alaska Airlines. The airline industry has been struggling with increased airfares, soaring complaint rates, and baggage mishandling issues. President Biden unveiled plans for new regulations aimed at holding airlines accountable for travel disruptions that are within their control.

via CBS News|

#airline-industry #delta-air-lines #passenger-bill-of-rights

travel2 years ago•4 min saved

Disney's Star Wars Hotel Closes After One Year of Operation.

Disney has announced the end of the Galactic Starcruiser hotel/ride/cosplay/off-broadway show; Texas is suing Hyatt over resort fees; Uber is launching a boat booking trial on the island of Mykonos; The Points Guy has bought a stake in the credit card company Cardless; a UC Berkeley student commutes to class via commercial air, spending $5,700 in cash, 407,000 Alaska miles, and 150,000 Southwest points in one year.

via Frequent Miler|

#commuting #disney #hyatt