Tag

Self Service Repair

All articles tagged with #self service repair

technology1 year ago

"Apple Embraces Used Parts for iPhone Repairs, Expanding Repair Options"

Apple will allow owners of select iPhone models to repair their devices with used, genuine parts while retaining full functionality, eliminating pesky notifications for aftermarket or used components and making the repair process more convenient. The change will initially apply to displays, batteries, and cameras, with future support for biometric sensors like Face ID and Touch ID. Apple will also extend its Activation Lock feature to iPhone parts to prevent the use of stolen components, and the device will store repair information in the Settings app. This move is a significant step for repair shops and DIYers, providing more choice and convenience for customers while helping to extend the life of Apple products and their parts.

technology2 years ago

Apple's Online Diagnostics Tool and Expanded Self-Service Repair Program Now Include iPhone 15 and M2 Macs

Apple has expanded its Self Service Repair program to include access to its diagnostics tool online, allowing users to test devices for optimal functionality and identify parts that may need repair. The tool is currently available in the US and will be available in Europe in 2024. However, critics argue that Apple's use of parts pairing limits the effectiveness of the program, as it restricts the usage of third-party parts. Despite this, Apple has made progress in supporting user repairability and has become an advocate for right-to-repair legislation. The program now supports 35 products and will be expanded to 24 new European countries.

technology2 years ago

Apple expands self-service repair program and introduces remote diagnostics for DIY repairs

Apple has expanded its self-service repair program, allowing iPhone 15 users and owners of newer M2-powered MacBooks to repair their own devices. Alongside this, Apple has released "Apple Diagnostics for Self Service Repair," a web-based tool that helps users test devices for optimal functionality and identify parts that may need repair. The tool provides tests for hardware, software, display, camera, Face ID, and audio output. The self-service repair program has also been expanded to cover more devices, including a wider range of M2-powered computers, and is now available in 33 countries across 24 languages. The diagnostic tool is currently available in the US and will expand to Europe next year.

technology2 years ago

Apple Enhances Self-Service Repair Program with Diagnostics Software for DIY Repairs

Apple has announced that it will make its diagnostics software available to customers for DIY repairs, expanding its Self Service Repair program to include the iPhone 15 line-up and M2 Macs. Previously limited to Apple Stores and authorized service providers, the software allows users to identify issues with various components of their devices. The program is currently available in the US and will roll out to Europe next year.

technology2 years ago

Apple Enhances Self Service Repair Program, Includes iPhone 15 and M2 Macs

Apple has expanded its Self Service Repair program to include the iPhone 15 lineup and Mac models powered by M2 chips, and has made it available in 24 additional European countries. The program allows Apple device owners to do their own repairs using Apple parts, repair manuals, and tools. Apple Diagnostics for Self Service Repair is also now available in the U.S., with availability in Europe coming next year. However, Apple advises that most customers should still visit a professional repair provider for safe and reliable repairs.

technology2 years ago

Apple Enhances Self-Service Repair Program with Diagnostics and iPhone 15 Support

Apple is expanding its Self Service Repair program to include the iPhone 15 lineup and Mac models powered by the M2 lineup, as well as extending availability to 24 additional European countries. They have also introduced Apple Diagnostics for Self Service Repair, allowing users to test devices for optimal functionality and identify parts that may need repair. The program aims to provide more transparency and autonomy to users, while Apple continues to expand its network of service locations and repair options.

technology2 years ago

Apple's Self-Service Repair Program Now Includes iPhone 14 and M2 Macs.

Apple has announced a new update to its Self Service Repair program, which will now provide a "postrepair software tool" called System Configuration that will handle the process of verifying that repairs were done properly, calibrating and updating the firmware of any replaced components and pairing TouchID and FaceID sensors with the device's Secure Enclave. Previously, these steps required a call to Apple's Self Service Repair support team. Apple is also adding a new crop of devices to the Self Service Repair support list, including all iPhone 14 models, all M2-series MacBook Pro models, and the 13-inch M2 MacBook Air.

technology2 years ago

"Apple's Self Service Repair program now includes iPhone 14 and M2 MacBooks."

Apple has expanded its Self Service Repair program to cover recent products, including the iPhone 14 lineup and M2-based MacBooks, and has eliminated the need for a burdensome "System Configuration" validation step that required calling Apple on the phone. Users can now initiate System Configuration by placing their devices into Diagnostics mode and following onscreen prompts. The program will also be available for the True Depth camera and top speaker for the iPhone 12 and iPhone 13 lineups, as well as Mac desktops with M1, in select countries. However, Apple still recommends seeking professional assistance for repairs.

technology2 years ago

Apple broadens Self Service Repair to include iPhone 14 and M2 Macs.

Apple has expanded its Self Service Repair program to include the iPhone 14 lineup and additional Mac models, as well as updating the System Configuration process to make it easier to use. Self Service Repair gives users access to genuine Apple parts, manuals, and tools for repairing their devices. The System Configuration tool ensures repairs with genuine Apple parts are completed correctly and working properly. Self Service Repair is part of Apple's efforts to expand access to repairs and extend products' longevity.