
Instacart Faces $60 Million Refunds and FTC Probe Over AI Pricing Practices
Instacart has agreed to pay $60 million in refunds after the FTC accused it of deceptive marketing, hidden fees, and misleading advertising regarding free delivery and satisfaction guarantees. The settlement requires Instacart to improve transparency, obtain consumer consent for subscriptions, and bans misrepresentation of costs. The FTC also raised concerns about potential price discrimination practices under testing by the company.
