All articles tagged with #passenger assistance
James Corden assisted and entertained passengers during an emergency landing and subsequent flight cancellation from Portugal to the UK, countering assumptions of rude behavior from a previous incident. He was seen helping passengers and advocating for those stranded without accommodation.
Dozens of Carnival Cruise passengers who returned to port in Charleston, South Carolina were shocked to find that a massive storm had destroyed their cars. The rough seas during the five-day trip made the cruise itself unpleasant, and the flooding from the storm added insult to injury. Many passengers were unaware of Charleston's susceptibility to flooding and were caught off guard due to a lack of cell service. Carnival Cruise and the South Carolina Ports Authority have provided some assistance to affected passengers, but ultimately, the responsibility lies with the parking authorities.
Dozens of Carnival Cruise passengers returning to port in Charleston, South Carolina were shocked to find that a massive storm had destroyed their cars, which were parked in a garage. The passengers, who had already dealt with rough seas throughout the five-day trip, were unaware of the flooding due to lack of cell service and news updates. Many expressed frustration at the lack of information and assistance from Carnival. The South Carolina Ports Authority provided support to the affected passengers, including documentation for insurance claims and assistance with towing, jump-starting vehicles, and finding transportation to hotels.