Healthcare is rapidly adopting AI, leading to a significant transformation in operations, diagnostics, and patient engagement, with providers investing heavily and startups capturing most of the market, while incumbents respond with their own AI solutions.
At the HIMSS conference, companies like Microsoft's Nuance Communications, Abridge, and Suki showcased ambient clinical documentation technology that uses AI to transform doctor-patient conversations into clinical notes, aiming to reduce administrative workloads and prioritize meaningful patient connections. This technology, integrated into electronic health records, has been rapidly adopted by health organizations, with Stanford Health Care deploying Microsoft's DAX Copilot across its entire enterprise. The market for ambient clinical documentation is booming, with companies like Abridge and Suki raising significant funding and experiencing rapid growth, while addressing physician burnout and aiming to revolutionize healthcare technology in the next decade.
Doctors and medical professionals are turning to artificial intelligence (AI) to save time and combat burnout. Microsoft's Nuance division has developed DAX Express, an AI-powered clinical documentation app that creates accurate and concise doctor's notes instantly. During a simulated doctor's appointment, the app recorded the interaction and generated a full medical documentation within a minute, focusing on pertinent medical issues. Patients find it refreshing to talk to a doctor who isn't typing into a computer, and the technology has the potential to relieve physicians and their staff from administrative burdens.