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LoanDepot disclosed that 16.6 million customers had their "sensitive personal" information stolen in a ransomware attack, with the company working to notify affected customers and restore normal business operations. The specific types of customer data taken have not been disclosed, and many online services remain inaccessible. The company has not yet determined the potential financial impact of the cybersecurity incident.
LoanDepot is still working to restore normal operations after a recent cybersecurity incident where an unauthorized third party accessed certain systems and encrypted data. The company has made progress in restoring its loan origination and loan servicing systems, including customer portals, and has determined that sensitive personal information of 16.6 million individuals was accessed. LoanDepot will notify these individuals and provide credit monitoring and identity protection services at no cost.
Top U.S. mortgage lender loanDepot has been hit by a cyberattack, causing system shutdowns and difficulties for customers accessing services. The company is investigating the incident with cybersecurity experts and has notified regulators. This is not the first time loanDepot has faced a cybersecurity attack, as a prior phishing incident occurred in 2022. Other major companies in the mortgage industry, such as Mr. Cooper and Fidelity National Financial, have also been targeted by cyberattacks in recent months.
U.S. mortgage lender loanDepot has been hit by a cyberattack, causing IT systems to go offline and impacting the payment portal, with customers experiencing difficulties making payments and contacting the company. While the nature of the attack is not confirmed, it is suspected to be a ransomware attack, potentially exposing sensitive customer data. This incident follows a data breach in May, and customers are advised to remain vigilant for potential phishing attacks and identity theft.