Tag

Grocery Bill

All articles tagged with #grocery bill

consumer-affairs2 years ago

"Shopper's Panic: $2,800 Grocery Bill Leaves Them Shocked"

A woman in Ohio was shocked to discover that her routine grocery order from Kroger resulted in a nearly $2,800 bill instead of the expected $282. The order she was billed for differed from what she received, including items like six packs of Butterball turkey bacon for $26.94 and 15 bottles of Gain laundry detergent for $239.85. After struggling to reach someone for help, she eventually canceled the order and received an expedited refund from Kroger, along with a gift card as an apology. The incident highlights the need for better measures to prevent overcharging for erroneous grocery orders.

consumer-affairs2 years ago

"Shopper's Shock: Kroger Bill Skyrockets to Nearly $2,800"

A Kroger shopper in Ohio was shocked to discover that her $282 grocery bill turned into a charge of $2,783.25 for groceries she didn't order or receive. After an hour of trying to contact someone, the order was finally canceled, but the shopper was initially offered only $20 as a refund. Kroger later offered $250, but the customer is seeking a more satisfactory resolution. Kroger has apologized for the inconvenience and promised an expedited refund, but it remains unclear how the overcharging occurred and whether measures will be implemented to prevent it in the future.