Frida Baby branding backlash teaches caution with cheeky marketing
Frida Baby’s bold, humorous branding grabbed attention but sparked controversy when old packaging and posts used sexual innuendo; after an initial silence the company deleted outdated posts and updated its stance with a measured statement. The episode offers branding lessons: test tone against product context, delete content that no longer fits before backlash grows, have a plan for controversy, and balance cheeky wit with empathy to avoid alienating a mass audience.