United Airlines CEO Scott Kirby reassures customers about safety after a series of recent flight problems, emphasizing that safety is the airline's highest priority. The incidents, including a tire falling from a Boeing 777 and a missing panel from a Boeing 737, are being investigated by the FAA, and the airline is reviewing details to inform safety training and procedures. The reassurance comes amid heightened scrutiny of the aviation industry following recent mishaps involving other airlines. United plans to implement changes, including additional training for pilots and maintenance technicians, to ensure passenger safety.
Airline complaints have quadrupled in the last year compared to pre-pandemic levels in 2019, with refund complaints being the number one complaint, followed by flight problems and baggage issues. The Department of Transportation is trying to make it easier for travelers to get refunds by providing an Airline Cancellation and Delay Dashboard that tells you what an airline owes you in case of any mishap.
Airline complaints have quadrupled in the last year compared to pre-pandemic levels in 2019, with refund complaints being the number one complaint, followed by flight problems and baggage issues. The Department of Transportation is trying to make it easier for travelers to get refunds by providing the Airline Cancellation and Delay Dashboard, which tells you what an airline owes you in case of cancellations or delays.
Airline complaints have quadrupled in the last year compared to pre-pandemic levels, with refund complaints being the number one complaint, followed by flight problems and baggage issues. The Department of Transportation is trying to make it easier for travelers to get refunds by providing the Airline Cancellation and Delay Dashboard, which tells you what an airline owes you in case of cancellations or delays.
Airline complaints have quadrupled in the last year compared to pre-pandemic levels in 2019, with refund complaints being the number one complaint, followed by flight problems and baggage issues. The Department of Transportation is trying to make it easier for travelers to get refunds by providing the Airline Cancellation and Delay Dashboard, which tells you what an airline owes you in case of any issues.
Airline complaints have quadrupled in the last year compared to pre-pandemic levels in 2019, with refund complaints being the number one complaint, followed by flight problems and baggage issues. The Department of Transportation is trying to make it easier for travelers to get refunds by providing the Airline Cancellation and Delay Dashboard, which tells you what an airline owes you in case of cancellations or delays.