Power issues and a stuck train caused significant disruptions in the Channel Tunnel, affecting Eurostar passenger services and vehicle shuttles between France and England, leading to stranded travelers and canceled trips during the holiday season.
Eurostar services between the UK and continental Europe were halted due to a power supply problem in the Channel Tunnel, causing major travel disruptions during the New Year season, with passengers advised to change plans and avoid station visits.
Eurostar suspended services through the Channel Tunnel due to a power supply problem, causing delays and disruptions during the peak winter travel season, with no clear timeline for resumption.
Eurostar suspended all train services between London and continental Europe, including Paris, Amsterdam, and Brussels, due to a major power supply problem in the Channel Tunnel, causing significant delays and cancellations. Services are gradually restarting, but the issue remains unresolved, and passengers are advised to reschedule their trips.
Eurostar has advised passengers not to travel due to major disruptions caused by a power supply failure in the Channel Tunnel, leading to cancellations and severe delays on services between London and Paris, with additional delays reported at Folkestone and Calais terminals.
A Eurostar train in northern France was evacuated after being stranded for nearly four hours due to electrical failures, with passengers enduring no air conditioning, overflowing toilets, and delays, before rescue teams arrived with water and a replacement train was arranged.
Italy's Trenitalia has been ranked as the top rail operator in Europe by the NGO Transport & Environment, followed by Switzerland's SBB and Czech Republic's RegioJet. The study evaluated 27 operators based on criteria like ticket prices and reliability, with Eurostar performing the worst due to high costs and poor reliability. The report also noted that many European rail operators struggle with punctuality, with only 11 out of 25 achieving a punctuality rate above 80%.
Eurostar passengers experienced significant distress and disruption as around 30,000 travelers had their journeys canceled due to a flooded tunnel under the Thames. The chaos at St Pancras station led to stress, tears, and last-minute cancellations, with some passengers like Sean Winterbottom and his partner having to abandon their Paris New Year's plans. Others, like the Eyres and a family returning to Ghent, faced mayhem, poor communication, and additional expenses to rebook or find alternative travel arrangements. Despite the turmoil, some trains resumed on time the following day, but not without added financial and emotional strain for those affected.
Eurostar services are expected to resume after "unprecedented" flooding in tunnels near Ebbsfleet International caused mass cancellations, affecting an estimated 30,000 passengers' New Year plans. Despite efforts to control the flooding and resume services, passengers are warned of potential delays and sold-out trains. The disruption also affected domestic services due to bad weather and staff shortages. Eurostar has outlined compensation for stranded passengers, and while some travelers sought alternative routes, others were forced to cancel their plans, including trips to Disneyland Paris and other New Year's Eve events.
Eurostar services are set to resume after flooding caused significant delays and cancellations, but passengers are warned of potential ongoing disruptions. Other rail companies like Southeastern and Thameslink also anticipate continued issues due to the flooding and staff shortages. The flooding, which was not due to heavy rain, has affected travel plans for many, including during the New Year celebrations. This incident follows recent Eurostar disruptions earlier in the month due to a strike by French staff.
Eurostar is set to resume services through the Channel tunnel on Sunday after "unprecedented" flooding near Ebbsfleet was brought under control. Despite the reopening, passengers are warned of potential delays and busy stations due to speed restrictions and the possibility of further disruptions. The flooding, which began on Friday night, was attributed to a burst pipe in the tunnel's fire safety system, not weather-related issues. Additional disruptions on Southeastern Railway and Thameslink services are expected due to staff shortages and adverse weather conditions.
Eurostar services are set to resume on Sunday after being disrupted by unprecedented flooding in the Thames tunnels, which has now been controlled. However, passengers are warned to expect further delays and busy stations. The flooding, which began on Friday night near Ebbsfleet International, was due to a burst pipe in the tunnel's fire safety system. Eurostar encourages customers to check their website for journey updates and compensation information.
Eurostar services to and from London St Pancras were cancelled due to flooding in a tunnel under the River Thames, disrupting New Year's plans for thousands of passengers. Stranded travelers in London and Paris faced challenges in rearranging their plans, with some incurring high costs for alternative accommodations and travel. Thames Water suggested a "fire control system" caused the flooding. Affected customers can receive refunds or exchanges from Eurostar, but the timeline for service restoration remains uncertain. This incident adds to recent travel disruptions across the UK, including train and flight delays due to severe weather and staff shortages.
Eurostar train services between London and continental Europe were canceled on Saturday, December 30, 2023, due to a flooded tunnel under the River Thames, affecting hundreds of travelers' holiday plans. The disruption, caused by heavy rain and strong winds from Storm Gerrit, left passengers stranded at St. Pancras International in London and Gare du Nord in Paris. Engineers reported unprecedented water levels in the tunnel but noted that water levels were reducing. The cancellation came amidst a period of stormy weather in the UK, with more high winds and rain forecasted, and followed recent disruptions due to a strike by Eurotunnel staff. Eurostar apologized for the inconvenience during the festive season.
Eurostar cancelled all train services from London to Paris, Brussels, and Amsterdam on Saturday due to flooding in railway tunnels in southeastern England, affecting thousands of passengers' New Year holiday travel plans. Customers are offered a full refund or exchange, and the cause of the flooding is yet to be determined. This incident follows a recent disruption caused by a strike by French workers before Christmas.