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Digital Alternatives

All articles tagged with #digital alternatives

technology2 years ago

The Dying Art of Faxing: Health Insurance Companies Still Rely on Outdated Technology.

Despite the decline in fax use, many businesses still use it as a secure and legally binding means of communication, particularly in finance, manufacturing, government, and healthcare. Some companies use it because it's an entrenched workflow, while others may not have a sophisticated tech infrastructure or want to make fax available for customers who need to use it. However, requesting faxes can be costly and not particularly policyholder-friendly. While digital alternatives have displaced a lot of fax, it remains in use and still important for many businesses and organizations to communicate.