All articles tagged with #detachment issue
Dbrand has acknowledged a poor response to complaints about its Killswitch Joy-Con grips detaching from the Switch 2 and will send replacements while working on design tweaks to prevent future issues, emphasizing that users should be able to hold their consoles freely without causing detachment.
Dbrand has apologized for its poor response to complaints about its Switch 2 Joy-Con grips detaching easily and has committed to providing free replacements and developing improved designs, including a new version that aims to fully resolve the issue, with an update expected by July 10.
Dbrand responded to claims that its Switch 2 Killswitch case causes Joy-Cons to detach more easily, explaining that the issue arises only under unnatural handling conditions and that they are adjusting manufacturing tolerances to reduce the problem. The company emphasized that normal use should not lead to detachment and acknowledged some cases may be looser due to manufacturing tolerances, but overall, the issue is not reflective of typical use. The response has received mixed reactions, with some users defending the explanation and others criticizing it as dismissive.