DoorDash beat analysts' estimates for delivery orders in the fourth quarter, with total orders increasing 23% to 574 million and the gross value of those orders jumping 22% to $17.6 billion. However, the stock tumbled as much as 12% in extended trading after the results, as the company's adjusted earnings before interest, taxes, depreciation, and amortization of $363 million didn't exceed expectations. DoorDash has been making significant investments to expand into new categories and international markets, with efforts to improve logistics efficiency and drive revenue up 27% in the quarter to $2.3 billion. CEO Tony Xu highlighted the need to improve consumer awareness of DoorDash's non-restaurant delivery services and expand its presence in overseas markets.
Fast-casual chains Cava and Sweetgreen are experiencing a decline in delivery orders as customers opt to pick up their own food, indicating a trend towards more budget-conscious dining. Delivery orders tend to be more expensive due to added fees and tips, making pick-up orders a cost-saving option. While this shift benefits consumers, it can impact restaurants' revenue as delivery orders typically have higher totals. Sweetgreen reported weaker-than-expected sales in Q2, partly due to the decline in delivery transactions, while Cava's full-year forecast is cautious. Even Chipotle saw a drop in delivery service revenue. However, third-party delivery companies like Uber and DoorDash continue to see strong demand.
Consumers are more likely to cut back on restaurant visits than trade down to cheaper options to fight inflation, according to a report from AlixPartners. The cost of eating out has been rising for more than a year, causing diners to visit restaurants less frequently. In a survey conducted by AlixPartners in December, 74% of respondents said they planned to reduce dining out. Young consumers, in particular, are cutting back their takeout and food-delivery orders but still plan to dine in person. Some restaurants have seen declining traffic, while others have insisted they haven't seen any significant changes.
