"Mastering the Mind: Habits of Psychologically Sophisticated Leaders"
Psychologically sophisticated leaders cultivate psychological safety within their teams, allowing for open communication and innovation. They manage their defensiveness by acknowledging their emotions and controlling their behavior, setting a positive example for their team. These leaders criticize actions, not people, providing specific and constructive feedback. They are also willing to be emotionally vulnerable, acknowledging and addressing difficult emotions, which fosters a healthier and more productive work environment.