MTA Glitch Causes Early Fare Hike, Overcharging Commuters
The Metropolitan Transportation Authority (MTA) accidentally implemented a fare increase three weeks early due to software changes by Cubic Transportation Systems, the contractor behind the OMNY fare-payment system. Express bus riders were charged $7 instead of $6.75, while subway and local bus trips cost $2.90. Seniors and riders with disabilities were also charged $2.90 instead of $1.35. The MTA quickly rectified the issue and will reimburse affected riders. The full launch of the OMNY system has faced delays and cost increases, and won't be available on commuter railroads until 2025.